🔁 Return & Refund Policy
Store Name: [Wyntreasures]
Owner: [Legal Name]
Commercial Registration (if available): [CR Number]
At [Wyntreasures], we comply with e-commerce regulations in Saudi Arabia and the United Arab Emirates.
Return Period
Customers may request a return or exchange within 14 days from the delivery date.
Return Conditions
- Product must be unused and unopened.
- Product must be in its original packaging.
- Order number or proof of purchase is required.
Health & Beauty Products
⚠️ Due to hygiene and safety reasons:
- Opened or used health & beauty products are non-returnable.
- Exceptions apply only in case of manufacturing defects or shipping damage.
Exchanges
- Accepted for defective or damaged items.
- If unavailable, a refund or alternative product will be offered.
Refunds
- Processed within 7–14 business days after inspection.
- Issued via the original payment method.
- Shipping fees are non-refundable unless the error is from our side.
🔒 Privacy Policy
We are committed to protecting customer data.
Information Collected
- Name
- Phone number
- Shipping address
- Email address
Payment card details are not stored.
Use of Data
- Order processing
- Customer communication
- Service improvement
Data Protection
- Secure systems are in place.
- Data is shared only when required to fulfill orders or comply with legal obligations.
📜 Terms & Conditions
- By using this website, you agree to these terms.
- Prices and offers may change without notice.
- Product images are illustrative.
- Orders may be canceled due to pricing or availability errors.
- We are not responsible for courier-related delays.